A real-world operational business, and a proving ground for how we approach scheduling, customer management and day-to-day field operations.
Mountain Streams Garden Services is a real, operating business — not a hypothetical client. It exists as a practical proving ground for the kind of problems we solve for service businesses: scheduling, customer management, staff coordination, pricing, and day-to-day communication between the office and the field.
The problem space:
Scheduling jobs and staff across multiple sites
Keeping customer records, quotes and job history in one place
Coordinating a mobile team without relying on ad-hoc phone calls and messages
Consistent pricing and quoting
Clear communication between the business and its customers
We’re building the systems for this business alongside the rest of our work, and we’ll publish the specifics — what was built and how it changed day-to-day operations — as that work is completed.